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Android Lollipop: Our favorite features. Top 10 battery tips for your smartphone or tablet. Top Device Brands. We do this so that our networks and services can meet customer demands now and in the future. Verizon has used sound engineering principles in the design and operation of its broadband network to ensure a good user experience for all customers. The descriptions in this network management section are for informational purposes only and may be changed at any time. Your Customer Agreement governs the use of Verizon services.
Broadband internet services are subject to the Customer Agreement. Additional information can also be found in the Verizon Privacy Policy. If you are an E-Rate customer, your use of Verizon Data Services may also be governed by any applicable government contract or Major Account Agreement.
This information applies to postpaid and prepaid consumer services as well as Broadband Internet Access Services purchased through the Schools and Libraries E-Rate program.
If you are an enterprise or government customer other than the purchaser of an E-Rate service , these policies may not be applicable, and you should refer any questions regarding these topics to your account manager. The various services terms and conditions and the AUPs that are applicable to residential and business customers of Verizon Online Internet access services are available from a central location on our Terms web page. Nothing in this guide serves to change your rights and obligations, or ours, under any Verizon terms of service, AUPs or other policies.
The descriptions in this guide are provided for informational purposes only and may be changed at any time. Various service terms and conditions can be found on our Business Terms page. Nothing in this section in any way restricts or limits our right to enforce our terms of service, our AUP, or any of our other policies.
Similarly, nothing in this Network Management section creates any contract or binding obligation on the part of Verizon Business. Verizon strives to provide customers with the highest quality experience possible when using our network.
Verizon Wireless has used sound engineering principles in the design and operation of its broadband network to ensure a good user experience for all customers. Verizon Wireless has implemented optimization technologies across its 5G Nationwide and 4G LTE networks to transmit data files in a more efficient manner to allow available network capacity to benefit the greatest number of users. These techniques include video caching and sizing video files more appropriately for mobile devices.
The optimization process is agnostic as to the content itself and to the website that provides it. While Verizon Wireless invests much effort to avoid changing text, image, and video files in the optimization process and while any change to the file is likely to be indiscernible, the optimization process may minimally impact the appearance of the file as displayed on a customer's device. This practice does not make any distinction based on the content of the video or the source website. Once the demand on the site lessens, or if you connect to a different site not experiencing high demand, your speed will return to normal.
Any such network management practices will be disclosed in the descriptions of impacted plans. Verizon Online does not affirmatively manage congestion on the network through mechanisms such as real-time throttling, blocking, or dropping of specific end user traffic based on source or content.
Bandwidth is provided on a per-line not a per-device basis. The speed of the service may vary based on network or internet congestion, your computer configuration, your use of Fios TV Video on Demand service VOD , the condition of your telephone line and the wiring inside your location, among other factors.
Verizon Business works to provide a quality internet experience for all of our customers and utilizes reasonable network management practices to help achieve that objective. Verizon Business does not manage congestion on the network through real-time throttling, blocking, or dropping of specific end user traffic based on the source or content.
There are also no usage caps applicable to these internet access services. Verizon Wireless recognizes that a reliable network must be, among other things, a secure network. Our customers are empowered by a network that is available when they need it.
Every day, Verizon Wireless seeks to maintain the highest levels of network reliability and performance. Verizon Wireless guards against traffic patterns that appear to be associated with disruptive or malicious intent. Unless part of an opted-in customer service, Verizon Wireless does not block lawful traffic based on content or subject.
Occasionally, cases arise where Verizon Wireless must make a judgment, determining that the value of protecting our entire customer base from malicious or other adverse, network-impacting traffic outweighs access issues experienced by a few.
Examples include internet sources or destinations that are major sources of spam and sources that aggressively scan internet addresses or those that have attempted attacks against Verizon Wireless infrastructure or customer end-points.
Verizon Wireless blocks a limited number of internet addresses that are disruptive or malicious and typically persistent. This is based on our own analysis and third-party intelligence. Verizon Wireless does not block sites based on content or subject, unless the internet address hosts unlawful content or is blocked as part of an opted-in customer service.
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